The apple of Kevin’s eye
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Kuehne + Nagel’s Dedicated Reefer Desk
In times when Steve Job’s inventions are ubiquitous in almost every office space, coffee bar, purse, and living room, we may forget that there’s another precious popular commodity bearing the same name: The apple, without a capital letter “a”. Apples are the pride of Belgium’s fruit export sector, as well as a focus of Kuehne + Nagel BeLux perishables business.
Kevin Verstraelen, Business Development Manager for Belgium’s reefer business, explains why you should “cherry pick” Kuehne + Nagel as a logistics partner for a fruitful cooperation: “We have a unique global network of dedicated reefer specialists. Our reefer desk was founded almost 20 years ago, in 1999, and has been growing ever since. Think of us as a specialist team within the Kuehne + Nagel organisation giving your special product a special treatment.”
With more than 55 reefer desks and 350 reefer professionals across the globe, Kuehne + Nagel is well-equipped to transport temperature-sensitive goods with the care they need and deserve. Our KN FreshChain solution, which focuses on the transport of fruits and vegetables, ensures an even more tailored solution for fruit farmers.
Great service starts with knowing your customer’s product. Last year’s harvest season, Kevin put on his rain boots and ventured into the lush apple orchards of one of our customers in the Belgian province of Limburg. He exclaims: “I’m always interested to learn what is important for our customers. The customer’s business is our business. Did you know, for example, that apple blossoms are extremely sensitive to frostbite and will not yield any apples when frozen? Together we root for a great harvest, so that afterwards we can transport delicious crunchy apples around the world.”
Behind the scenes, this transportation involves many more Kuehne + Nagel colleagues than one might think. As Kevin proudly explains, our colleagues in operations do an excellent job demonstrating true customer care which, so he add, makes his own job as Business Development Manager a lot easier. “It’s a relief to be able to assure the customer that once their business is on board it will be handled competently by our respective operational teams in the reefer desks.”
In the beginning of February, Kevin will attend Fruit Logistica in Berlin for the fourth time. Convinced of the added value that Kuehne + Nagel can provide, Kevin calls upon all fruit farmers to visit the booth at the fair. “The apple and pear business is looking good this year. We’re still expecting a fruitful export season of apples to India. Jump on board with us, we’re ready to move your apples!”