Kuehne + Nagel launches standardised, time-defined airfreight products

With the introduction of new standardised airfreight products, Kuehne + Nagel is meeting its customers’ growing demand for plannable and controllable airfreight processes. Leading the way ahead, the new products include a simplified rate structure and a time-defined delivery promise.

Major airfreight carriers, logistics providers and handling agents have joined under the “Cargo 2000” initiative with the aim of defining uniform quality standards for airfreight forwarding, and to create standardised and controllable operating procedures. Kuehne + Nagel is at the forefront of this endeavour. As the only logistics provider so far certified worldwide to Cargo 2000 phase 2, the company currently plans and monitors each airfreight shipment from door to door automatically.

Online rate information

KN Express, KN Expert, and KN Extend, the new door-to-door products with differential transit times,feature immediate and all-inclusive freight rate information online. This increases cost transparency and enhances communication processes.

Time-defined route maps

An individual route map defining the precise time of each process step is generated for every shipment. The actual shipment is electronically monitored against this route map during transport. Any deviation can thus be identified at an early stage, enabling prompt corrective measures. All route maps are fully displayed in Kuehne + Nagel’s track and trace system, KN Login, and customers have access via the internet to current transport status data as well as historical and anticipated shipment cycle information. This allows for seamless visibility of the entire transport process.

“With this innovative offering we will further strengthen our position in the global airfreight business,” commented Reinhard Lange, Chief Operating Officer Sea & Air Logistics at Kuehne + Nagel. “The products were developed in close cooperation with customers worldwide and in the framework of quality optimisation workshops. They fully meet the market’s demand for plannable and controllable door-to-door airfreight processes.”

The new products

· KN Express, the reliable express solution with automated performance guarantee,

· KN Expert, the fast consolidation service using select carriers, and

· KN Extend, the cost-efficient economy product,

will be lauched as of July 2005 at initially eight stations including London, Paris, Amsterdam, Chicago, Tokyo and Atlanta, followed by their global rollout.