IVECO renews major contract for spare parts logistics throughout Europe

IVECO, one of the world’s largest producers of commercial vehicles and buses, has awarded Kuehne + Nagel with a renewal of its current logistics service contract for a further period of three years. As IVECO’s preferred logistics service pro­vider, Kuehne + Nagel is managing the majority of their European after­market supply.

The extensive logistics solution provided by Kuehne + Nagel comprises the management of five regional spare parts distribution centres in Turin (Italy), Langenau (Germany), Madrid (Spain), Trappes (France) and Wins­ford (UK). The current scope of business consists of operating a total of 300,000 sqm of logistics space with between 80,000 to 160,000 stock-keeping units per depot.

Another important element of this integrated logistics offering is the entire distribution of stock via overnight shipments by Kuehne + Nagel’s auto­motive distribution network throughout Europe, covering regions such as Ireland, Scandinavia, Benelux and Portugal among others. The annual flow of nine million order lines, ranging from small components to entire engine blocks, totals to well over 60,000 tons of outgoing cargo.

Under the contract, Kuehne + Nagel will introduce a set of enhance­ments, such as RFID and pick-by-voice technologies. Restructuring measures will also be implemented in order to create an even more efficient and responsive supply chain for IVECO’s spare parts division on the basis of the continuous improvement culture of both companies.

“IVECO Customer Service confirms its partnership with Kuehne + Nagel as a key leverage to further improve customer satisfaction and parts business profitability,” says Enzo Gioachin, IVECO’s Senior Vice President in charge of Customer Service. “Kuehne + Nagel’s quality improvement three-year plan will support IVECO in strengthening our position in an increasingly competitive aftersales market.”

“Kuehne + Nagel and IVECO look back on nine years of successful cooperation, and we are honoured to be chosen again by IVECO as their preferred logistics partner in Europe, especially under the current circum­stances of a very competitive market environment,” says Ruggero Poli, National Manager of Kuehne + Nagel Italy.

IVECO designs, manufactures, and markets a broad range of light, medium and heavy commercial vehicles, off-road trucks, city and intercity buses and coaches as well as special vehicles for applications such as fire fighting, off road missions, defence and civil protection. IVECO employs over 27,000 people and runs 27 production units in 16 countries in the world using excellent technologies developed in six research centres. Besides Europe, the company operates in China, Russia, Australia and Latin America. More than 6,000 service outlets in over 100 countries guarantee technical support wherever in the world an IVECO vehicle is at work.

Further information can be found at www.iveco.com